Smiling couple

Speech

Find new ways to engage with Alexa and Amazon devices and services, and to call or message your friends without needing to use your voice.

Customization

Customize your experience with features that help you browse the web, identify household items, and control your home with Alexa compatible smart devices.

Jump to customization of accessible features

Connecting

Connect to family, friends, and colleagues without needing to use your voice, use Alexa with your mobile phone for assistance making and receiving calls, and change the speed of Alexa’s speech.

Jump to accessible connection features

Echo Show 15 mounted on a wall showing a recipe, a family's calendar, a shopping list, and a sticky note

Customization

Interact with Alexa by touch

Tap to Alexa lets you interact with Alexa on Fire tablets and Echo Show devices by using the touchscreen. You can tap on-screen tiles to make requests like asking for the weather, create custom tiles, and even use Speech to Text to type phrases that are spoken aloud.

More on Tap to Alexa

Adaptive Listening

Adaptive Listening gives you more time to finish speaking before Alexa responds to you, making it easier for you to interact with Alexa and get the most out of your experience.

More on Adaptive Listening

Ask Alexa to speak faster or slower

The ability to change the speed that Alexa talks makes Alexa work better for people with hearing loss who prefer Alexa speak slower.

More on adjusting Alexa's speech rate

Eye Gaze on Alexa

Our first foray in supporting customers with mobility or speech disabilities to use Alexa with their eyes. Instead of using voice or touch, Eye Gaze on Alexa allows customers to gaze at their tablet to perform preset Alexa actions, like playing music and shows, controlling their home environment, and communicating with loved ones—entirely hands and voice-free.

Learn how to use Eye Gaze on Alexa

Echo Show displaying a split-screen of a video call between a woman, and a couple. The screen also shows a pop-up keyboard.

Connecting

Communicate with Real Time Text

Real Time Text (RTT) allows you to type on an on-screen (or external Bluetooth) keyboard to communicate with text on the screen, character by character, during an Alexa call.

More on Call Captioning and Real Time Text

An easier way to connect

With Drop In and Alexa calls, you can open an instant conversation with friends and family with supported Alexa-enabled devices by touch.

More on Drop In

Alexa video calls

The high-quality connection on Alexa video calls makes understanding speech easier and is also ideal for using ASL.

More on Alexa calls

Find the best devices for you

With lots of accessible options to choose from, we want to make it easier to find the devices that are right for you.

Echo Dot

Alexa devices

With Alexa devices like the Echo, you can stream music, order a pizza, and control your smart home using your voice.

Browse Alexa devices

Fire TV Stick and Alexa Voice Remote

Fire TV

Fire TV streaming devices and smart TVs make it easy to enjoy your favorite movies and shows with captions and audio description.

Browse Fire TV devices

Fire tablet HD 10

Fire tablets

Fire tablets are as accessible as they are affordable. They’re designed to help you get more done, and have more fun.

Browse Fire tablets

Kindle Paperwhite

Kindle devices

With Kindle devices you can take your stories with you and read easier with an e-ink display and built-in backlight.

Browse Kindle devices

How can we help?

Getting help

We go the extra mile to assist you with Amazon devices, Alexa, and your shopping experience. If you would like help, please contact our dedicated accessibility customer support representatives.

Get help now

Help yourself

We offer self-service tools for device help and troubleshooting, as well as tips and tricks for using Alexa. For more information about accessibility features, visit our device customer support pages.

Visit our support pages

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We'd like to hear from you. Let us know how we can make your experience more accessible - and delightful! Email us at accessibility@amazon.com.