List of Channels and Bouquets Available on the Platform
Reconnection charges
- Reconnection fee is charged to subscribers keeping their Set-Top-Box in idle mode without using any service (post expiry of validity of subscription pack or recharge amount). Reconnection fee of upto Rs.20/- will be applicable to the consumers
- Minimum resumption amount: Minimum balance of Rs 150 and above is required to reactivate the services
- Temporary Suspension or Safe Custody: In case consumers want to temporarily suspend their subscription for a brief period, they can opt for ‘Safe Custody’ by calling the call center, as per the following options – Rs.30/- for 30 days, Rs.100/- for 90 days or Rs.200/- for 180 days. The safe custody option can be availed by the consumers once in every 4 months.
Details of network capacity fee
The network capacity fee (NCF) is calculated on the basis of one or more of the following criteria:
- The number of channels offered
- The regions within the service area
- The classes of consumers served
- Any combination of the above factors
The mandatory DD channels notified by Central Government are over and above the number of channels subscribed by the customer and such channels are not counted while calculating the applicable Network Capacity Fees (NCF).
The DD mandatory channels offered with all packs/bouquets.
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Process of Alacarte channel addition via SMS
- Visit TV Channel Number 999 for Information on how to connect with us, ADD/ Remove a channel, list of channels/ bouquets, Box offerings and all applicable charges
- Process for channel addition and removal from your mobile:
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Complaint Redressal Process and Toll Free Customer Care Number and other contact details
Availability of customer care programming service with its LCN
For knowing details please tune into channel 121
IPL FAQs
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To login to Subscriber Corner
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Manual of Practice
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DTH CAF Form
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Relocation provision and charges
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List of charges (Airtel Black)
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List of charges (Other)
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CPE Schemes
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Declaration under schedule II (Regulation 31(3))
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Refer Interconnect Offer
REFERENCE INTERCONNECT OFFER BY BHARTI TELEMEDIA LIMITED TO BROADCASTERS SEEKING ACCESS TO ITS DIRECT TO HOME SERVICE Click Here
REFERENCE INTERCONNECT OFFER BY BHARTI AIRTEL LIMITED TO BROADCASTERS SEEKING ACCESS TO ITS IPTV SERVICE Click Here
REFERENCE INTERCONNECT OFFER BY BHARTI HEXACOM LIMITED TO BROADCASTERS SEEKING ACCESS TO ITS IPTV SERVICE Click Here
Declaration under Section 4(4) of the Telecommunication (Broadcasting & Cable) Services Interconnection (Addressable Systems) Regulations, 2017
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