Course Outline

Introduction to ChatGPT

  • What is ChatGPT?
  • Understanding AI and large language models
  • How ChatGPT can assist in workplace productivity

Getting Started with ChatGPT

  • Accessing and navigating ChatGPT
  • Understanding free vs paid versions
  • Configuring settings for optimal use

Effective Prompting Techniques

  • How to structure prompts for better responses
  • Examples of good vs bad prompts
  • Using follow-up prompts for refinement

ChatGPT in Everyday Work Tasks

  • Drafting emails and reports
  • Summarizing information and research assistance
  • Generating ideas and brainstorming
  • Improving communication and language refinement

Limitations and Best Practices

  • Understanding ChatGPT’s strengths and weaknesses
  • Ensuring data privacy and security
  • Verifying and fact-checking AI-generated content

Advanced Applications

  • Integrating ChatGPT with other tools and platforms
  • Using ChatGPT for automation and workflow optimization
  • Exploring plugins and third-party extensions

Summary and Next Steps

Requirements

  • Basic computer literacy
  • Familiarity with web-based applications

Audience

  • Professionals from any department
  • Managers and team leads
  • Administrative staff
  • Anyone looking to improve productivity with AI tools
 7 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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