Course Outline

Module 1: Installing and Upgrading Client Systems

  • Overview of system requirements
  • Installation methods (fresh install, upgrade, etc.)
  • Post-installation configuration

Module 2: Understanding Operating System Configurations

  • Navigating the Windows 10 interface
  • Configuring system settings
  • Customizing the desktop and taskbar

Module 3: Understanding Native Applications, Tools, Mobility, and Remote Management

  • Overview of native Windows tools and applications
  • Remote management and assistance techniques
  • Configuring mobile device access

Module 4: Managing Applications, Services, and Disks

  • Installing and configuring applications
  • Managing system services
  • Disk management tools: partitioning, formatting, and defragmentation

Module 5: Managing Devices

  • Installing device drivers
  • Managing peripheral devices
  • Troubleshooting hardware issues

Module 6: Understanding File and Print Sharing

  • Configuring file and folder sharing
  • Setting permissions and security settings
  • Managing network printers

Module 7: Maintaining, Updating, and Protecting Windows 10

  • Applying updates and patches
  • Configuring Windows Defender
  • Using security best practices

Module 8: Understanding Backup and Recovery Methods

  • Creating backups using Windows Backup
  • Implementing system restore points
  • Performing full system recovery

Requirements

  • Basic knowledge of computer hardware and software
  • Familiarity with Windows operating systems
  • No formal experience with Microsoft technologies required

Audience

  • Aspiring IT professionals starting their technology career
  • Students or professionals seeking MTA certification
  • Individuals looking to build foundational knowledge of Microsoft technologies
 21 Hours

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