Login into my account

[withinthee]

Select Topic Area

Question

GitHub Feature Area

Actions

Body

Hello Github,
I have issues with accessing my account,
My gadget is faulty and I have 2fa linked with my account, which I have tried to login but don't have access to get the code..

I need support,If there is question or identical to be able to login, get back to me as possibe..

[Redacted due to PII]
Username: Owolabi5541

[withinthee]

Hello GitHub Support,

I am experiencing difficulties accessing my account. My device is faulty, and since I have two-factor authentication (2FA) linked to my account, I am unable to receive the authentication code.

Could you please assist me in resolving this issue? If you require any verification questions or additional information to help me regain access, kindly let me know as soon as possible.

Here are my account details:

[Redacted due to PII]
Username: Owolabi5541
Thank you for your support.

Best regards,

[davevad93]

Hi @withinthee ,

For account related problems, it's recommended to contact support by opening a ticket here, select "Sign in, verification, or other account questions" and explain your issue.

[queenofcorgis]

The community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place once submitted. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. We appreciate your understanding! In the future, please only open 1 ticket per incident.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion.

Thank you!

Please note for future posts: You are more likely to get a useful response if you are posting your question in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.