Top Hybrid Customer Success Jobs

The Associate Principal of Service Management leads the management and enhancement of the ServiceNow Configuration Management Database (CMDB). Responsibilities include overseeing automated CMDB population, ensuring data integrity, designing improvements, supporting ITSM processes, and monitoring CMDB health while collaborating across functional areas for continuous improvement.

The Customer Success Manager engages with customers to maximize the use of the platform, builds lasting client relationships, drives renewals and growth opportunities, and ensures customer satisfaction by predicting and addressing needs proactively.

The Client Success and Implementation Manager ensures successful onboarding of technical solutions for enterprise and Telecom customers. Responsibilities include managing project timelines, providing operational support, translating business needs into technical solutions, and maintaining strong client relationships. Excellent communication and project management skills are essential.

As a Senior Fraud Customer Engagement Consultant at TransUnion, you will manage relationships with premium clients, engage in project management, deliver operational support, and provide insights into fraud and identity solutions. You'll leverage your analytical skills to drive customer value and ensure successful project execution while collaborating with sales to identify growth opportunities.

The Senior Indexes Client Experience Analyst is responsible for enhancing client satisfaction by providing advanced service support through data analysis, research, and actionable insights. This role involves collaborating with internal teams, overseeing publishing processes, mentoring junior staff, and implementing service improvement initiatives in a client-facing environment.

The Client Success Manager at Indeed Flex is responsible for managing client relationships and ensuring compliance with contractual KPIs. This role involves collaborating with internal teams, analyzing data to provide strategic recommendations, and supporting clients to maximize their use of the platform. The position also focuses on business development through account growth and providing support outside standard business hours as needed.

The Customer Success Manager (CSM) at Bold Penguin acts as the primary liaison for partners, enhancing customer experience and success with the products. Responsibilities include relationship management, data analysis, optimizing product use, collaborating with teams, and resolving issues timely to ensure high satisfaction and retention rates.

As Manager of Customer Success, you will lead a team to enhance client relationships, oversee onboarding and retention processes, and ensure top-notch customer support. You will collaborate with cross-functional teams, manage team performance, and drive strategic initiatives to promote customer satisfaction and product adoption.

The Customer Success Manager at Bold Penguin serves as the primary liaison with partners, managing customer relationships to enhance satisfaction and success with the company's products. Responsibilities include onboarding, resolving issues, providing exceptional customer service, and collaborating with teams to address client needs and maximize ROI.

As a Brokerage Operations Service Specialist, you will support broker-dealer activities by addressing customer inquiries, processing daily work, managing investing-related issues, and improving customer support practices. Your role involves maintaining compliance with regulations and enhancing customer satisfaction through effective communication and problem-solving.

The Brokerage Operations Process Specialist will optimize workflows, improve training materials, manage operational documentation, and handle customer support. They will collaborate with teams to enhance processes, maintain compliance, and lead continuous improvement initiatives within the brokerage operations of Cash App Investing LLC.