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Improving CX

Learn about ways CX impacts your Brand.


White Paper

Modernized Managed Network: ISG Briefing Whitepaper

Learn how Verizon Business made a strategic move by partnering with HCLTech's software engineering innovation experts to transform and modernize its Managed Service Platform.

Mar 18, 2024

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Solutions Brief

CCaaS Transformation Solution brief

A Contact Center as a Service Transformation Strategy & Roadmap Assessment from Verizon Consulting Services can help future-proof your CX initiatives.

Feb 08, 2024

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Solutions Brief

AI-driven customer experience solution brief

Realize your vision for AI-driven customer support with Verizon Consulting Services.

Feb 08, 2024

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Solutions Brief

Customer Journey Analytics Consulting Solution brief

Improve CX and your bottom line with Customer Journey Analytics Consulting service from Verizon.

Feb 08, 2024

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Solutions Brief

CX Platform Capabilities and Matrix Solution brief

Modernizing the contact center infrastructure and tools can be one of the most important strategic investments an organization makes to meet its customers at the right time, and using their preferred method of interaction.

Feb 08, 2024

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Fact Sheet

Leverage the network for better customer experiences

CCaaS for the Department of Labor

Oct 10, 2023

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