Elasticity for Cringe - avoiding cringe and getting the response you desire.
I recently served on a panel for the UC Berkeley Experienced Hire event in which an important question from a respected peer of industry / moderator was asked about how to best approach executive recruiters and the appropriateness of follow-up and the structure of the message. When it came to my response, Elasticity for Cringe slipped off my tongue. I know Elasticity is typically used to describe Demand / Supply and sensitivity to change, but the way I framed this is that the approach was critical to gain a positive response. The poorer the approach, the greater the cringe factor and likelihood for lower demand versus a focused approach; eliminating the cringe factor; likelihood equals higher demand for response.
So, also keeping in mind that most decent recruiters; whether internal or external have a million things we are juggling and get 100’s of requests / resumes a day - what is likely to get my attention / less cringe:
- An introduction via a trusted source or referenced in the introduction.
- Short and sweet. To the point with clear intention for contacting me – to network, to discuss a specific opportunity etc.. 2-3 sentences max.
- Someone who has done their homework on me. In my case, they know I headhunt the best of the best and specifically serve clients (big, medium and emerging) within the technology industry.
- Uniqueness – something that stands out. Think first impression.
- Quid Pro Quo – some sort of exchange where everyone wins. For example - I am in the business of networking. If someone offers to introduce me to great prospects for current searches or a potential new client, I am all ears…
The Cringe Factor
- Nothing unique or anything truly substantial.
- A form Letter that was copied and pasted or written by someone else.
- Different Fonts.
- Poor grammar.
- Someone who has not done their homework and that is so far away from specific opportunity, industry / not complimentary or transferable.
- Dead Sea Scroll-like.
- Long.
- Too much overkill on how great they are.
- Lacking specifics and all focused on what they do VERSUS what they accomplished
A good example by email for better response could be: Dan, __________ recommended we connect. I saw you are a fellow tennis player as well. I would love to pick your brain on future opportunities and noticed you placed XX and XX. Congratulations. In my last role as VP @ XX, I helped grow the Company from X to X by adding value (i.e. saved company $, made company more productive, made company $, nurtured and grew talent etc..). In return, I hope I can make a few fruitful introductions for you as well. Please let me know if you are up for getting acquainted.
Be focused and smart about the approach and this should lead to more responses and better outcomes…
Executive talent management roundtable events for the public service. My posts are managed by Natural Intelligence
7yThanks for writing this. Helpful and I will share it around.
Principal Consultant, Co-founder and Director at BabelQuest
9ysorry about the multiple posts folks! Technology malfunction (problem exists between screen and chair)
Principal Consultant, Co-founder and Director at BabelQuest
9yGood post Dan, thanks. Do you find the cringe factor carries over into the next step - the first 'connect' call? We've found that the first connect call is the most critical point in the inbound journey - the most likely to fail and the hardest to recover from. We've got some research here that shows the buyer considers the first sales call to be the least valuable interaction pre-purchase. If as sellers we can make better connections at this most critical point, we'll help the buyer move towards us. What works best for us is setting up 'recognition' for the connect call in the outreach message. What I mean by recognition is this: "Hi Dan, it's Eric from BabelQuest" [wait for recognition] - if none - "we just had a discussion on LinkedIn about Cringe elasticity?" What I'm trying to create with that pause, is for you to recognise who I am and have at least a glimmer of interest in what I'm calling you about. If you can get recognition at the opening of the call, your chances of having a meaningful exchange for both parties are far better than if the call is cold. That might be providing an extra bit of elasticity to open up the call and build a connection. What do you think?
Vice President of Sales | Strategic Account Management, New Business Development
9yDan - this is a phenomenal article and I could literally hear your voice coming through. Well Done - You.
TalentValue™ - AI-driven Compensation Analytics
9yNice post, Dan - very astute. Great advice for the rest of us. "Short and sweet" is the 21st century theme for communications in technology!