Idan Cohen’s Post

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Co-Founder & CEO at Reflectiz

As a founder, stepping back from hands-on sales and building the foundation for a team-led sales approach at Reflectiz was a major transition for the company. During the process, I learned some important lessons (and also made a few mistakes that wasted valuable time). Here’s what I discovered: 👉You know best how to sell your product As a founder, you know best how to sell your company’s product or service, especially in the early stages. And while it’s important to get ideas and directions from your sales leadership, founders shouldn't step back completely until they are confident the leadership fully understands their vision and direction. So when you first hire your sales team, stay involved. Join calls and customer meetings and don’t be afraid to challenge their sales assumptions. You know your company best. Now, I can confidently say my sales team is better than me at closing deals. But that only happened after I accompanied them through their first steps. 👉 Hire for your company’s maturity level If you’re hiring your first sales team, you probably don’t need a high-caliber CRO who knows how to scale your company from $10M ARR to $100M ARR (just yet). Instead, establish your business and sales requirements and hire someone who can take you to the next level. If you have product-market fit, a VP Sales and a CRO with a team of AEs and SDRs could be useful. If you’re not there yet, a mid-level sales manager who has experience building sales organizations will provide more value since they will be hands-on, in the trenches with you. If you’re at $1M ARR, hire the person who can take you to $10M. 👉 Get leadership boots on the ground A remote sales team needs close leadership guidance that captures your vision and energy. As a founder, either move to where your sales team is located or ensure you have a trusted leader on the ground who can transfer your passion and knowledge. If you’re bringing in a sales leader, ensuring their outlook matches yours is more important than their sales experience. Even if you’re not moving there yourself, you will need to meet the team face-to-face. Zoom alone isn’t enough for bringing remote sales teams up to speed. I made the mistake of only running weekly virtual meetings with the new team, but they were ineffective. The team lacked the full onboarding experience— learning the ecosystem, end-to-end training, hands-on knowledge transfer. It wasn’t until I physically traveled to meet them and worked with them day in and day out that they became masters of selling Reflectiz. Only then could we shift back to Zoom for ongoing guidance. Agree/ disagree? What is your experience when moving from founder-led growth to a team-led sales approach?

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