👏 for our guest-obsessed customer service team for being recognized on USA TODAY's list of America's Best Customer Service 2025. The rankings were established using a variety of measures, including public data and a large-scale confidential online survey conducted among U.S. customers.
Learn more here:
https://lnkd.in/gAqk5cSJ
The post-purchase experience is essential for building customer loyalty. In international ecommerce, localising #customerservice is a winning strategy. https://soamp.li/lJ5m
Celebrating Customer Service Week 2024:
October 7-11, 2024, marks the annual Customer Service Week, a global celebration recognizing the vital role customer service professionals play in delivering exceptional experiences.
This year's theme, "Above & Beyond," highlights the dedication and commitment of our customer-facing teams who consistently go the extra mile to ensure customer satisfaction.
*A Message of Appreciation*
To our outstanding customer service team,
Your tireless efforts to provide top-notch support, resolve issues, and exceed expectations have not gone unnoticed.
Your passion for delivering exceptional service is the backbone of our organization, and we are grateful for your hard work and commitment.
*Why We Celebrate*
Customer Service Week is more than just a celebration; it's a reminder of the impact our customer service teams have on building lasting relationships, driving loyalty, and fostering growth. By putting customers first, we:
- Build trust and loyalty
- Drive business success
- Foster a culture of excellence
- Make a positive impact on our community
*Thank You to Our Customers*
To our valued Clients!
We appreciate your trust and loyalty. Your satisfaction is our top priority, and we're committed to continuing to provide you with exceptional service.
*Let's Celebrate!*
Join us in celebrating Customer Service Week 2024!
We appreciate your support as you follow us on our social media platforms.
qzplatform.com.ng/blog/
Happy Customer Service Week!
With love from the QZ platform!
#CustomerServiceWeek2024#Customersatisfaction#buildingloyalityandtrust
Yesterday, I saw a lot of brands—both big and small—posting about Happy Customer Service Week on social media.
But let’s get real for a moment: Are we truly providing good customer service?
I mean, good customer service. Think about it:
✅ When a customer leaves a complaint in your comment section, how do you handle it?
✅ When someone posts a negative review about your product or service online, do you respond with a defensive attitude or take it as an opportunity to improve?
✅ How fast do you resolve customer issues, especially if you’re running an e-commerce business?
These are the questions we should be asking ourselves—not just during Customer Service Week, but all year round.
It’s a reminder to consistently improve how we serve and respond to our customers.
So, how are you handling your customer service?
P.S. Just my two cents. Let’s all strive to do better!
It's Customer Service week this week and whilst CS teams up and down the country and across the globe should be celebrated daily, it's great to have a week dedicated solely to them.
Here are 5 reminders of what a Customer Service team can bring to your organisation;
1️⃣ Encourage Customer Loyalty
2️⃣ Voice of the Customer
3️⃣ Increase Conversion
4️⃣ Customer Recommendations
5️⃣ Building a Strong Culture and Reputation
So in honour of this week, make sure you let your Customer Service teams know their value, importance and be sure to recognise them. You should be doing this by default, but no harm in a gentle reminder that without them, your organisation just wouldn't be the same.
#customerserviceweek#cs#csweekeveryweek#customersatisfaction
It's customer service week!
Or is it...
Unfortunately most companies use this to paper the cracks of their poor service offering instead of actually seeking to improve.
There's two main things for excellent customer service: first, a fantastic product or service that actually fills the need of the client; second, effective resolution of queries and complaints through respect of the customer.
Unfortunately many major companies have sub par products or services that are then forced down employees' throats with impossible targets and then the companies are a pain to deal with when there are complaints.
Providing excellent client experience is the best selling point for great companies and that's what we should all aim for.
#customerserviceweek
Customer Service Week:
As we observe Customer Service Week, it's a perfect opportunity to reflect on the profound role that customer loyalty plays in the fabric of our experiences with brands.
Loyalty is more than just repeat purchases; it’s a deep-rooted connection forged through shared experiences. Think about the brands that have supported you—those that provided comfort during challenging times, whether through excellent service, reliable products, or empathetic communication. These relationships often begin with a simple interaction, but over time, they grow into a meaningful bond.
#Happycustomerserviceweek
Fresh In: Read the 6 most effective customer service stats from 2024 to understand the significance of refining your CX and eventually boosting your business sales.
Visit: www.hirelivesupport.com
Going Above and Beyond in Customer Service
Customer Service Week celebrates the crucial role of exceptional service in business success. This year’s theme, "Going Above and Beyond," highlights the importance of exceeding customer expectations. It's more than just handling inquiries or solving problems; it's about creating memorable experiences that foster trust and loyalty.
Going the extra mile requires attentiveness, empathy, and a proactive approach to identifying customers' needs before they arise. Whether through personalized service, follow-ups, or small gestures of appreciation, it demonstrates genuine care for the customer.
In today’s competitive landscape, the businesses that thrive are those that consistently deliver value beyond the transaction. Empowered teams are key to this, ensuring each interaction leaves customers not only satisfied but truly delighted. As we celebrate this week, let’s commit to making "above and beyond" the standard for every customer interactions.
Happy Customer Service Week
Enhance the Player Experience and Modernise your GC with a Digital Information Board & Club App solution - incl. HCP Conversion Table. Please connect and learn more about creating a better player experience
Results customer survey 2024 3/3 - Customer service rating 🏆 You often beeing promised a lot when companies want you as a new customer after signing up the quality of especially the survice fades, at How Many Strokes - Digital Info & HCP Board we wanna create a better experience.
This is our first customer survey and the score of 91/100 is very pleasing for us, this doesn't mean that we won't try to do even better in 2025 📈
Anonymous customer statements from the survey:
“Personal, attentive, quick service”
If you want a great solution with great service, please let me know 😊
We used the Players 1st platform for our survey, worked very well - Madara Moroza and Jacob BukstedTonny GottliebLynzie RitchieLuis Ramentolyvonne ritchieRicardo Guerreiro Roger Kaufmann Jamie CarrollMargarete Dunst
Great news! 👏