How to solve can't play video while on call galaxy s25

[jsZawBP]

I've been using Galaxy phones all the time and never had this problem. This new S25 Ultra is having this issue. How do I resolve this?

[Members_VwaWXN3]

I am also experiencing this. Any updates?

[ToWatchYourJob]

Same issue. I just upgrade my phone to lastest S25 ultra. I spend 2.3k and expect a really huge difference. But this is really big thumbs down.

[userkjotWDlocP]

Same here. This has really been a disappointment.

[kichou]

I'm using a Samsung S25 it is brand new and somehow, whenever I'm on a call (Messenger or WhatsApp), I can't play a video in the browser or in an app[pre installed apps like youtube ,instagram facebook reels works fine during call]. I can see the play button but nothing happens when I click it.When i drop the call it works just fine. I tried separate app sound still does not fix it , and also tried factory reset.