My GitHub Account Was Suspended Unexpectedly After Creating Codespaces

[yingtze]

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My main GitHub account was suddenly suspended for no apparent reason. About one minute after the suspension, I received an email from GitHub asking me to reverify my academic status for the GitHub Student Pack.

Before the suspension, I had created some new Codespaces, but I’m not sure if that was related. Now, I cannot log in to my suspended account to submit a support ticket. Because of this, I am reaching out using my secondary account.

[mecodeatlas]

Hi @yingtze!

This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding!