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SAML and GitHub Apps
SAML with apps
If your organization uses SAML SSO, you may need to start an active SAML session for your organization before authorizing, installing, or requesting a {% data variables.product.prodname_github_app %}.
ghec
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GitHub Apps
SSO

Authorizing {% data variables.product.prodname_github_apps %} for SAML users

If your organization uses SAML SSO, you may not be able to see your organization's resources after you authorize a {% data variables.product.prodname_github_app %}. For example, if the app displays a list of repositories, you may not see repositories owned by your organization. To resolve this issue, follow these steps:

  1. Go to https://github.com/orgs/ORGANIZATION-NAME/sso to start an active SAML session for your organization. Replace ORGANIZATION-NAME with the name of your organization.
  2. Revoke your authorization of the {% data variables.product.prodname_github_app %}. For more information, see AUTOTITLE.
  3. Reauthorize the {% data variables.product.prodname_github_app %}. {% data variables.product.prodname_github_app %} authorization is initiated by the app and varies based on the app. For example, some {% data variables.product.prodname_github_apps %} may have you click on a link or enter a command in your terminal. For more information, see AUTOTITLE.

Installing or requesting {% data variables.product.prodname_github_apps %} for SAML users

If your organization uses SAML, you may not see your organization listed when you try to install or request an {% data variables.product.prodname_github_app %} for your organization. To resolve this issue, follow these steps:

  1. Go to https://github.com/orgs/ORGANIZATION-NAME/sso to start an active SAML session for your organization. Replace ORGANIZATION-NAME with the name of your organization.
  2. Try to install or request the {% data variables.product.prodname_github_app %} again. For more information, see AUTOTITLE, AUTOTITLE, and AUTOTITLE.