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DG.O 2023: Gdańsk, Poland
- David Duenas-Cid, Nadzeya Sabatini, Loni Hagen, Hsin-Chung Liao:
Proceedings of the 24th Annual International Conference on Digital Government Research, DGO 2023, Gdańsk, Poland, July 11-14, 2023. ACM 2023
TRACK 1: Data-driven Governance through Information Retrieval and Decision Support Systems
- Kilian Sprenkamp
, Liudmila Zavolokina
, Mario Angst
, Mateusz Dolata
:
Data-Driven Governance in Crises: Topic Modelling for the Identification of Refugee Needs. 1-11 - Nina Rizun
, Aleksandra Revina
, Noella Edelmann
:
Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework. 12-22 - Thomas Samuel Wellings
, Srijoni Majumdar
, Regula Hänggli Fricker
, Evangelos Pournaras
:
Improving City Life via Legitimate and Participatory Policy-making: A Data-driven Approach in Switzerland. 23-35
TRACK 2: Collaborative Intelligence: Humans, Crowds, and Machines
- Ahmad Alsamman
, Andreas Schmitz
, Maria A. Wimmer
:
Towards an Organically Growing Hate Speech Dataset in Hate Speech Detection Systems in a Smart Mobility Application. 36-43 - Helen K. Liu
, Yu-Wei Guo
, Liang-Yu Chen
:
Crowdsourcing Smart City: SmartTaipei Project. 44-54 - Reni Sulastri
, Marijn Janssen
:
Challenges in designing an inclusive Peer-to-peer (P2P) lending system. 55-65
TRACK 3: Innovative Services in Government: When Data-Driven Services Meet Evidence-Based Policy
- Hsien-Lee Tseng
:
Assessing the Implementation of Personal data Protection Awareness and User Satisfaction on the MyData Platform in Taiwan: Assessing User Satisfaction on the MyData Service in Taiwan. 66-72 - Hao-En Kao
:
Between International Practice and Academia: Review and integration of Open Government Data Benchmarks. 73-89
TRACK 4: Cybersecurity in Public and Nonprofit Organizations
- Sukumar Ganapati
, Michael Ahn
, Christopher G. Reddick
:
Evolution of Cybersecurity Concerns: A Systematic Literature Review. 90-97 - Yuanyuan Guo
, Yi Deng
, Qingguo Meng
:
Does the Citizen's Education Level and Digital Information Ability Affect their Internet Rights Protection Willingness? 98-107 - Lærke Vinther Christiansen
, Nitesh Bharosa
, Marijn Janssen
:
Policy guidelines to facilitate collective action towards quantum-safety: Recommended policy guidelines to aid and facilitate collective action in migration towards quantum-safe public key infrastructure systems. 108-114
TRACK 5: Design Models and Platforms for Trust Enhancing Smart Cities
- Ralf-Martin Soe
:
Replication and UpScaling of Smart Cities in Academia and Practice: Concepts, Barriers and Enablers. 115-121 - Gabriele Suffia
:
How to regulate a Digital Twin City? Insights from a Proactive Law approach: How "human in the loop" and "precautionary principles" can serve policymakers in their attempt to incorporate respect of rights and solidarity in the smart city. 122-128 - Myungjung Kwon
, Eunmi Lee
, Sounman Hong
, Soon Ae Chun
:
Exploring Digital Innovations in California City Government. 129-134
TRACK 6: Social Media and Government
- Yuanyuan Guo
:
How Does Culture Influence Chinese People's Views and Actions on e-Government Websites? A Study on Citizens' Continuous Use of e-Government Websites Based on Cultural Model. 135-143 - Juliana Lima
, Maria Santana
, Andreiwid Correa
, Kellyton Brito
:
The use and impact of TikTok in the 2022 Brazilian presidential election. 144-152 - J. Ignacio Criado
, Julián Villodre
:
Exploring citizens attitudes towards social media use by public administrations: the case of Spanish local governments. 153-164
TRACK 7: Cross-border Governance and Service Impact Assessment
- Nathan Da Silva Carvalho
, Nikos Vasilakis
, Lucy Temple
, Petros Christopoulos
, Ipek Koeysurenbars
, Michaela Pfeiffer
, Matiss Veigurs
:
Enhancing cross-border mobility by adopting a user journey approach for digital public services. 165-171 - Eric Blake Jackson
, Petteri Kivimäki
, Ingrid Pappel
, Sadok Ben Yahia
:
Exploring EU e-Delivery Integration for Enabling Interregional Innovation through the SilverHub Platform. 172-179
TRACK 8: Developing Active Citizenship to Boost Citizen Engagement through Digital Government
- Gregor Eibl
, Lörinc Thurnay
:
The promises and perils of open source software release and usage by government - evidence from GitHub and literature. 180-190 - Raissa Barcellos
, Flávia Bernardini
, José Viterbo
, Anneke Zuiderwijk
:
Hippolyta: a framework to enhance open data interpretability and empower citizens. 191-198 - Dmytro Khutkyy
:
Citizen Engagement and Open Government Co-creation: The Cases of Brazil and the Dominican Republic. 199-204 - Charalampos Alexopoulos
, Stuti Saxena
:
Moderating effects of gender, perceived importance and usage experience towards Open Government Data (OGD) adoption and usage. 205-213 - Karen M. G. Lopes
, Edimara M. Luciano
, Guilherme Costa Wiedenhöft
:
The effects of institutional factors on public value position prioritization: proposing and validating a measurement scale in the Brazilian digital government context: proposing and validating a measurement scale in the Brazilian digital government context. 214-223 - Ilaria Mariani
, Marzia Mortati
, Francesca Rizzo
:
Strengthening e-Participation through Design Thinking. Relevance for Better Digital Public Services. 224-232 - Vanessa Tavares Nunes
, Claudia Cappelli
, Rodrigo Michel De Moraes
, Rodrigo Oliveira
, José Lutiano Costa da Silva
:
Method for Evaluating the Use of Plain Language in Interfaces of Public Service Portals. 233-243
TRACK 9: Beyond Bureaucracy: Self-governance of the Public Sphere and Innovative Use of Technology by Civil Society
- Gregory Butterworth
, Richard Booth
:
A Contribution to the Defense of Liquid Democracy. 244-250 - Zsofia Kenner
:
Legal and Ethical Implications of Data Processing in Sex-Positive Techno Parties: the case of ZusammenKommen. 251-260 - Aleksandra Kekkonen
, Ilona Beliatskaya
:
Tackling the sustainability crisis through digital collective intelligence: the principles of doughnut economics in smart cities. 261-269
TRACK 11: Digital Transformation in Governments
- Heidi Hietala
, Tero Päivärinta
:
Multilectic Forums in Digital Service Ecosystems. 270-279 - Marissa Hoekstra
, Anne Fleur van Veenstra
, Nitesh Bharosa
:
Success Factors and Barriers of GovTech Ecosystems: A case study of GovTech ecosystems in the Netherlands and Lithuania. 280-288 - Bert Lukkien
, Nitesh Bharosa
, Mark de Reuver
:
Barriers for developing and launching digital identity wallets. 289-299 - Noella Edelmann
, Valerie Albrecht
:
Designing public participation in the digital age: Lessons learned from using the policy cycle in an Austrian case study. 300-308 - Mäjt Wik
, Daniel Curto-Millet
, Tomas Lindroth
:
Modes of Engagement: Problematizing Managerial Assumptions of Participation in Public Sector Digital Transformation: Problematizing managerial assumptions of participation in public sector digital transformation. 309-317 - Fredrik Carlsson
, Marcus Matteby
, Johan Magnusson
:
Digital Transformation Drift: A Population Study of Swedish Municipalities. 318-326 - Antoine Clarinval
, Anthony Simonofski
, Annick Castiaux
, Yingying Gao
, Marijn Janssen
:
Formulating Open Data-Based Value Propositions: An Evaluation and Comparison of Two Canvas Tools. 327-337 - Jonathan Crusoe
, Johan Magnusson
, Jacob Torell
:
Ignorance in public sector digital transformation: Empirical evidence and conjecture. 338-348 - Fernando Kleiman
, Rogerio De Souza Farias
, Nathalia Junca Nogueira
, Thais Barral De Oliveira Brito
, Marcelo Mendes Barbosa
, Danilo Marasca Marasca Bertazzi
, Roberto Seara Machado Pojo Rego
:
New ways for monitoring the public workforce after the pandemic: The management and performance program in the Brazilian Federal Government. 349-354 - Darusalam
, Marijn Janssen
, Jamaliah Said
, Normah Hj. Omar
, Muhammad Indra Saputra
:
Smart contracts for creating transparent transactions to reduce corruption. 355-361 - Ana Eliza Duarte
, João Bárbara
, Adriano César Machado Pereira
, Caroline Burle
, Wagner Meira Jr.
, Leticia Alves
:
Open Data Evaluation Model in Brazilian Governmental Portals. 362-369 - Sandro Luís Brandão Campos
, Josiel Maimone de Figueiredo
:
Public services recommendation system: an alternative to customize the digital government transformation. 370-379 - Aryamala Prasad
, Mila Gascó-Hernández
, J. Ramón Gil-García
, Qianli Yuan
:
Human-Centric Design in Applications for Emergency Preparedness and Response in Rural Communities: The Case of the E!App. 380-387 - Miguel Alvarez Rodriguez
, Victoria Kalogirou
, Federico Chiarelli
, Allegra Crahay
, Noémie Custers
, Emilia Miscenà
:
National and sub-national approaches towards the creation of an interoperability framework - the case of Spain: Creation of an interoperability framework - Spain. 388-394
TRACK 12: Assessing and Realizing Artificial Intelligence in Government
- Ida Lindgren
:
Ironies of Public Service Automation - Bainbridge Revisited. 395-404 - Douglas Silva
, Sérgio T. Carvalho
, Nádia Félix Felipe da Silva:
On identifying early blockable taxpayers on goods and services trading operations. 405-413 - Luca Tangi
, Colin van Noordt
, A. Paula Rodriguez Müller
:
The challenges of AI implementation in the public sector. 414-422 - Jörn von Lucke
, Fotios Fitsilis
, Jan Etscheid
:
Research and Development Agenda for the Use of AI in Parliaments. 423-433 - Tupokigwe Isagah
, Soumaya I. Ben Dhaou
:
Problem Formulation and Use Case Identification of AI in Government: Results from the Literature Review. 434-439
TRACK 13: Organizational Factors, Adoption Issues and Value Creation of Digital Government
- Michael Koddebusch
, Holger Koelmann
, Ole Friedrich
, Jörg Becker
:
Bridging the Gap between e-Government and e-Health: Recommendations for Deploying e-Health Services in the Public Sector. 440-448 - Magdalena Ciesielska
, Aurora Sánchez-Ortiz
:
Examining Failure of Smart City Public Value Co-Creation: The Role of Institutional Commitment. 449-457 - Nina Rizun
, Charalampos Alexopoulos
, Stuti Saxena
, Fernando Kleiman
, Ricardo Matheus
:
How do personality traits influence Open Government Data (OGD) adoption and usage? Investigating the indirect and moderating effects. 458-467 - François Duhamel
, Isis Gutiérrez-Martínez
, Luis Felipe Luna-Reyes
:
A relational view of knowledge sharing in public-private IT outsourcing relationships. 468-477 - Battulga Buyannemekh
, Meghan E. Cook
:
Navigating Information Technology Challenges and Priorities: Expanding Responsibilities, Growing Roles, and Evolving Contexts for City Leaders. 478-485 - Tzuhao Chen
, J. Ramón Gil-García
, G. Brian Burke
, Alessandria Dey
, Derek Werthmuller
:
Understanding Cross-Boundary Information Sharing in Emergency Management: Insights from Public Alert and Warning Messages in US Local Governments. 486-495
TRACK 14: Blockchain-based Applications for e-Government
- Lisa Klug
, Wolfgang Prinz
:
Fair prices for sustainability in agriculture and food. Requirements and design options for a data-based transparency system. 496-507
TRACK 15: Mobile Government and Cross-border Service Interoperability
- Hans Graux
:
Whose data is it anyway? Diverging perspectives in EU policy on the current and future role of the citizen in digital government. 508-513 - Maria Siapera
, Andreas Schmitz
, Maria A. Wimmer
, Andriana Prentza
:
AgInTeF: Agile Interoperability Testing Framework for Orchestrating Overarching Procedures in Verifying Digital Public Services. 514-525 - Roland Czerny
, Christian Kollmann
, Blaz Podgorelec
, Bernd Prünster
, Thomas Zefferer
:
Towards a Mobile-First Cross-Border eID Framework. 526-535 - Thomas Zefferer
, Bernd Prünster
, Christian Kollmann
, Andreea Ancuta Corici
, Lukas Alber
, Roland Czerny
, Blaz Podgorelec
:
A Security-Evaluation Framework for Mobile Cross-Border e-Government Solutions. 536-543
TRACK 16: Digital Government and Sustainable Development Goals
- Boriana Rukanova
, Jolien Ubacht
, Ben Turner
, Yao-Hua Tan
, Jonathan Schmid
, Elmer Rietveld
, Wout Hofman
:
A Framework for Understanding Circular Economy Monitoring: Insights from the Automotive Industry. 544-555 - Yue Gao
, Chunjie Zhao
, Jing Zhang
:
Environmental Regulation, Smart Meter Adoption, and Carbon Emission: An Interpretable Machine Learning Approach. 556-563 - George Valença
, Hugo Medeiros
, Katarina Santiago
, Bruno Guedes
, Matheus Fidelis
, Kellyton Brito
:
On Using Design Thinking to Define Public Challenges and Address SDGs. 564-569
TRACK 17: Digital Government, Solidarity and Social Cohesion
- Erico Przeybilovicz
, Maria Alexandra Cunha
, Manuella Maia Ribeiro
:
Decolonizing e-government benchmarking. 570-582 - Fredrik Carlsson
, Marcus Matteby
, Johan Magnusson
, Nataliya Berbyuk Lindström
:
Collective digital transformation: Institutional work in municipal collaboration. 583-592
TRACK 18: Digital Government Student TRACK
- Jade Reyskens
, Sara Takamatsu
, Sabrina Waizmann
, Alexandra Zins
, Kai Zhang
, Joep Crompvoets
:
The Expected Public Value of the European Union Central Bank Digital Currency: What is the expected public value of a digital currency in the European Union? Student Track Paper. 593-600 - Joao Paulo Dos Santos Da Silva
, Diana Cruz Rodrigues
:
DIGITAL PUBLIC SERVICES FOR ARTISANAL FISHERMEN: A case study under Bourdieu's theory of practice in communities of the Brazilian Amazon. 601-613 - Laura Katharina Stamm
, Holger Koelmann
:
A Taxonomy of Design Decisions for Central Bank Digital Currencies: Student Track Paper. 614-625 - Sumeet Padwalkar
, Abigail Whelan
, Eimear Manning
, Jack O'Brien
, Fergus Jayes, Jason Murphy
, Stephen Treacy
, Andrew Brosnan
:
Enabling Digital Government Through Transformation: Student Track. 626-632
PANEL
- Richard Knepper
, Jerzy Proficz
, Yu-Che Chen
, Sukumar Ganapati
:
Panel Submission: Cyberinfrastructure for Government Innovations. 633-636
POSTERS
- Sukumar Ganapati
, Lindamaria Ortega Franco
, Angie Nga Le
:
American State Government Cybersecurity Policies. 637-638 - Jawad Ahmad Haqbeen
, Sofia Sahab
, Takayuki Ito
:
In Solidarity with Ukraine through Conversational AI via Facebook Ads: A Case Study of Online Discussion in 15 Countries. 639-641 - Abiola Paterne Chokki
, Benoît Vanderose
:
From Conventional Open Government Data Portals to Storytelling Portals: The StoryOGD Prototype. 642-643 - Gabriela Viale Pereira
, Lukas Daniel Klausner
, Lucy Temple
, Thomas Delissen
, Thomas J. Lampoltshammer
, Torsten Priebe
:
Smart Cities and Digital Twins in Lower Austria. 644-645 - Nadzeya Sabatini
:
Tourism Governments and Solidarity: Can Destination Management Organizations be involved in a refugee crisis while exploiting their digital capabilities? 646-647 - Maria Gintova
:
The Future of Work in the Public Service: Understanding Public Servants' Attitudes and Perspectives on Return to Office and Hybrid Work. 648-649 - Mihir Menon
, Yu-Che Chen
:
Analyzing US Federal Action on Artificial Intelligence Education Using a Process Governance Framework. 650-653 - Sofia Sahab
, Jawad Ahmad Haqbeen
, Takayuki Ito
:
Facilitating the Problems that lie within the Solutions using Conversational AI: A Case Study of Post-2021 Afghanistan. 654-656 - Swapnali Yadav
, Megan Powers
, Edlira Vakaj
, Sanju Tiwari
, Fernando Ortiz-Rodríguez
, José-Lázaro Martínez-Rodríguez:
Semantic Based Carbon Footprint of Food Supply Chain Management. 657-659 - Soon Ae Chun
, Fatima Yusuf
, Sasikala Vasudevan
, Michael Renda
, Alen Chih-Yuan Li
, James Geller
:
Toward Policy Transparency and Real-Time Policy Assessment. 660-662 - Oscar Miranda-Hospinal
, David Valle-Cruz
, Jorge Yrivarren-Lazo
, Carlos Yula-Inca
, Kevin Ronceros-Ponce
:
Revolutionizing the Public Works Value Chain through AI monitoring: Towards an understanding of Increased Productivity in Perú. 663-665 - Claucia Piccoli Faganello
, Edimara Mezzomo Luciano
:
Why do we need a new framework for e-participation?: Thinking about the rapid Transition to E-Participation during the COVID-19 in the Porto Alegre Municipal Council for Urban and Environmental Development, Brazil. 666-668 - David Duenas-Cid
, Elsa Estevez
, Tomasz Janowski
:
Conceptualizing Digital Government for Social Solidarity. 669-670 - Hashwanth Sutharapu
, Akshit Duggal
, Sanju Tiwari
, Edlira Vakaj
, Fernando Ortiz-Rodríguez
, Ruben Barrera-Hernandez
:
Dialect Translation of English Language to Telangana: Mexin Project. 671-673 - Tobias Siebenlist
:
Approaches towards using ChatGPT as an open data companion. 674-675
WORKSHOPS
- Anastasija Nikiforova
, Charalampos Alexopoulos
, Nina Rizun
, Magdalena Ciesielska
:
Identification of High-Value Dataset determinants: is there a silver bullet for efficient sustainability-oriented data-driven development? 676-678 - Sem Nouws
, Íñigo Martinez de Rituerto de Troya
, Roel Dobbe
, Marijn Janssen
:
Diagnosing and Addressing Emergent Harms in the Design Process of Public AI and Algorithmic Systems. 679-681

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